Cookies Policy
Cookies Policy
Loopbase Pte. Ltd. | Effective Date: 14 May 2026
This Cookies Policy explains how Loopbase Pte. Ltd. ("Loopbase", "we", "us", or "our") uses cookies and similar tracking technologies on the Loopbase platform and website (collectively, the "Platform"). This policy should be read alongside our Privacy Policy.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website or use a web-based application. They are widely used to make websites and platforms work efficiently, to remember user preferences, and to provide information to the platform operator.
Similar technologies include web beacons, pixel tags, and local storage, which function in comparable ways. In this policy, we refer to all such technologies collectively as "cookies".
Cookies may be:
Session cookies: temporary cookies that are deleted when you close your browser
Persistent cookies: cookies that remain on your device for a set period or until manually deleted
First-party cookies: set directly by Loopbase
Third-party cookies: set by third-party services we use, such as analytics providers
2. How We Use Cookies
Loopbase uses cookies to:
Enable core Platform functionality and authentication
Remember your preferences and session settings
Analyse how users interact with the Platform to improve usability and performance
Monitor Platform security and detect suspicious activity
Support the delivery of our services, including third-party integrations
We do not use cookies to serve third-party advertising, and we do not sell data collected through cookies to advertisers or data brokers.
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the Platform to function. They enable core features such as user authentication, session management, security, and navigation. Without these cookies, the Platform cannot operate correctly.
These cookies cannot be disabled. They do not store any personally identifiable information beyond what is necessary for the session.
3.2 Functional Cookies
These cookies remember your preferences and settings to provide a more personalised and consistent experience. Examples include language preferences, dashboard layout settings, and notification preferences.
Disabling these cookies may affect the functionality of certain features.
3.3 Analytics and Performance Cookies
These cookies help us understand how users interact with the Platform — which features are used most, where users encounter difficulties, and how performance can be improved. Analytics data is aggregated and anonymised wherever possible.
We may use third-party analytics providers for this purpose. These providers are contractually restricted from using analytics data for any purpose other than providing analytics services to Loopbase.
3.4 Security Cookies
These cookies support Platform security by helping us detect and prevent fraudulent activity, monitor for unauthorised access attempts, and maintain the integrity of user sessions.
4. Third-Party Cookies
Some cookies on the Platform are set by third-party services we use to operate the Platform, including:
Stripe: for payment processing and fraud prevention
Analytics providers: for Platform usage analysis
Infrastructure providers: for Platform hosting and performance monitoring
These third-party cookies are governed by the respective providers' privacy and cookie policies. Loopbase does not control third-party cookies and is not responsible for their content or use.
5. Cookie Consent
When you first access the Platform, you will be presented with a cookie consent notice that allows you to accept or decline non-essential cookies. Strictly necessary cookies are always active as they are required for the Platform to function.
You may withdraw or change your cookie consent at any time through the cookie settings accessible from the Platform footer or account settings. Please note that withdrawing consent to certain cookies may affect your experience of the Platform.
6. Managing Cookies Through Your Browser
In addition to the Platform's cookie controls, you can manage cookies through your browser settings. Most browsers allow you to:
View the cookies stored on your device
Delete all or specific cookies
Block cookies from specific websites
Block all third-party cookies
Set preferences to be notified when a cookie is set
Instructions for managing cookies in common browsers:
Google Chrome: Settings > Privacy and Security > Cookies and other site data
Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Microsoft Edge: Settings > Cookies and site permissions
Please note that disabling strictly necessary cookies will impair your ability to use the Platform. Loopbase is not responsible for any reduction in functionality resulting from your browser cookie settings.
7. Do Not Track
Some browsers include a "Do Not Track" (DNT) feature that signals your preference not to be tracked across websites. The Platform does not currently respond to DNT signals, as there is no universally accepted standard for how platforms should respond to such signals. We will revisit this position as industry standards develop.
8. Data Collected Through Cookies
Data collected through cookies is handled in accordance with our Privacy Policy. Cookie data is retained only for as long as necessary for the purposes described in this policy, or for the duration of the cookie's natural lifespan, whichever is shorter.
9. Changes to This Cookies Policy
Loopbase may update this Cookies Policy periodically to reflect changes in our technology, legal requirements, or business practices. We will post the updated policy on our website with a revised effective date. Where changes are material, we will provide notice through the Platform or by email.
Your continued use of the Platform following any changes constitutes your acceptance of the updated Cookies Policy.
10. Contact Us
If you have any questions about this Cookies Policy or our use of cookies, please contact us at:
Loopbase Pte. Ltd.
Email: support@loopbaseapp.com